A factual guide for service businesses
Rather than making categorical claims about competitors whose terms, features, and fees change, this guide states DetailSlate's current terms and gives you questions to ask any provider.
Vendor terms change. Verify current pricing and capabilities directly on each provider's official page before making a purchasing decision.
What to ask when comparing providers
Base & Team Pricing
DetailSlate
The Workspace Subscription has a monthly base price and a per-member add-on. The current amounts are listed on the Platform Fees page and shown during signup; the checkout price controls the subscription.
Questions to ask
What is the monthly subscription cost after adding employees or selecting the features your business needs?
Guest Booking
DetailSlate
Clients can browse participating businesses and book published services without creating a client account.
Questions to ask
Can clients book from the web as guests, or must they create an account or download an app?
Online Payments & Checkout Fees
DetailSlate
Businesses can configure online card payments or deposits where supported after completing payment setup. Stripe processes card payments: the card processing fee is calculated on the full charge, including the principal, any tip, and the platform fee, and paid to Stripe, while the platform fee is retained by DetailSlate. Checkout shows both fees before confirmation.
Questions to ask
Which payment methods are supported, what setup is required, and which subscription, platform, or processing fees may apply?
Record & Photo Support
DetailSlate
Keep supported customer history and service notes connected to client and appointment records. When job photos are enabled, they can be associated with those records.
Questions to ask
Which service details and photos can be recorded, and can they be connected to a specific client and appointment?
Location Support
DetailSlate
Configure mobile service, a set location, hybrid operations, or multiple locations where supported by the business setup.
Questions to ask
Does the provider support your operating model, and how are availability and services configured for each location?
Export Scope
DetailSlate
Export supported customer and booking records as CSV or TSV before closing an account. DetailSlate's own exports can be previewed, validated, and restored in the platform.
Questions to ask
Exactly which records and fields can be exported, in which formats, and can the exported file be restored later?
Support Access
DetailSlate
Signed-in users can access the support channel available in their DetailSlate account.
Questions to ask
Which support channels are available, who can use them, and are response times guaranteed?
Cancellation Terms
DetailSlate
DetailSlate subscriptions renew monthly until cancelled. Cancellation normally takes effect at the end of the current billing period, and unused time is not refundable unless required by law.
Questions to ask
How often does the subscription renew, when does cancellation take effect, and is unused time refundable?